Kasozi and Wilfried, farmer and student respectively, both share their experiences on receiving remittances at the rural post office in Uganda. Thanks to a partnership between IFAD, PostBank Uganda and Posta Uganda, they now have direct access to the remittances sent by their relatives abroad at the post office in the rural areas near their homes, where they can open a dedicated savings account, and can use digital technologies for financial transactions.
The project supports the adaptation of PostBank’s Diaspora Account, waiving charges on incoming Swift transfers, withdrawals and monthly fees. A Refugee Transactional Account was also launched, facilitating access to flexible individualized banking accounts for refugees, with competitive interest rates, affordable international transfers and no monthly charges. Post offices were equipped with digital and mobile technologies for remittance delivery and financial service transactions, and postal staff received specialized training.
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Uganda: Scaling up remittances and financial inclusion through rural post offices