The use of mail services has fallen dramatically in recent decades as people, businesses and the government move more communication online. So what role do post offices play in 2017? And what services do different consumers use? This report is … Read more
The Communications Regulatory Association of Southern Africa (CRASA) Postal Financial Services forum took place on August 30-31 in Lilongwe, Malawi. The 2-day forum was designed to bring together postal financial services experts and stakeholders to discuss the development of a … Read more
This Discussion Paper builds on the findings and conclusions of a study commissioned by the Global Information and Communication Technologies (GICT) Department of the World Bank and carried out by ING Bank in March 2004, “The Role of Postal Networks … Read more
In many countries, post offices play an active role in the provision of basic financial services to all segments of the population, including rural communities, senior citizens, women and the poor. Post offices help to pool small savings and to … Read more